ONLINE SHOP - shipping/info
All items generally shipped through USPS ground to the continental US. Shipping is $4.99 for orders up to 5 lbs, $9.99 for 5 lbs and up. Free shipping is provided on all orders over $100. Please feel free to contact us with any specific questions.
- Surf Central retains all rights in choosing the shipping carrier, and the consolidating of packages, in order to keep shipping costs low.
- Multiple orders going to the same address placed within the same day/weekend will be consolidated into one package. Preventing the consolidation of a package will cause excess shipping fees.
- Surf Central is NOT liable or responsible for packages stolen off doorsteps after time of delivery. If a signature is required, PLEASE request at checkout.
- If a package is suspected of being stolen or tampered with, please contact your local authorities ASAP to report the situation. A personal claim can also be filed with the carrier.
- Surf Central is NOT responsible for any stolen or tampered packages.
- Surf Central will exchange/return any merchandise as long as it has not been worn, washed, ridden or used, and is in its original packaging with all the original tags attached. However there are a few products that may not be returned.
- Women’s bikinis (tops and/or bottoms) may not be returned or exchanged. Skateboards that have been assembled by customer may not be returned or exchanged.
- Returns between will be given store credit. We will not accept returns for items in possession more than 60 days.
- A valid receipt is required for all returns.
- Customer is responsible for paying ALL shipping, and International customs (if apply), charges to return or exchange an item, unless item is damaged or wrong.
- Please return items to: Surf Central, 878 SW Federal Highway, Stuart, FL 34997
- Shipping costs are non-refundable once an order has been marked as "Shipped."
- Orders cancelled or redirected while in transit will be liable to additional charges.
- Store credits for returned items will be processed once the item(s) have been safely delivered back to our location.
- Damages to a return due to poor packing efforts by the original recipient will be withheld from the credited amount.